• Oversee and engage in installation, ongoing maintenance and de-installation of tour equipment. This includes field test and field survey for installation requirements. 50%
• Program/upload content to audio and audio-visual equipment as required 20%
• Coordinate all project requirements with the Client and Retail Operations/Account Manager in co-operation with the project team 10%
• Engage in and help to co-ordinate transfers of all equipment to and from the region with the Logistics department, including packing, unpacking, cleaning and maintaining related transfer and equipment information in the company database. 10%
• Provide reports - analysis and documentation on the status of projects and equipment as requested, e.g. hours worked, quantity of repairs, repairs chargeable to clients without maintenance contracts, equipment faults, etc. 10%

• Ability to work with a high level of independent time management and prioritization skills
• Some exposure to supervisory and training responsibilities, where assistants are employed in the region.
• Proven previous experience in electronic and mechanical troubleshooting as well as repair
• Demonstrate a working knowledge of:

Internet & networking technologies, architecture and protocols, major operating systems

Knowledge of WIFI standards, security and devices

• Excellent time and workflow management skills
• Strong influencing and communication skills with previous experience in developing and maintaining customer-relations
• Prior demonstrable experience of managing priorities to meet deadlines
• Ability to perform well under pressure
• Flexibility required with regards to global impact of role and business needs
• Must have business level spoken English. Also previous experience of working in an English speaking work environment would be advantageous

• Decision making is required on a day-to-day basis with domestic (clients) and international level (back office). Scheduling and allocation are within a scope of weeks.
• Some travel and flexible working hours will be required